The role of time in restaurants:
The restaurant must have good customer service, or they will find empty tables!
As a restaurant owner or manager, it is important that staff be fully trained to ensure that deadlines are agreed. Guests should be able to enjoy every meal (hopefully, they will order snacks, main course, desserts, and afternoon cocktails or coffee) without feeling abandoned or ignored.
Although time plays a huge role through the entire meal, it often begins before guests are even sorted. It can be difficult to forgive a restaurant without keeping the booking deadlines, so if the dining room is packed and the promised table is not available, try to treat the guests with a free drink while they wait.
After the guests are separated, and the food is served, it is also necessary to consider the table clearing time. Guests should linger, but do not wait. The check should be placed on the table with the certainty that there is no rush, and they can stay as long as they love. After a pleasant long evening, they may just be ready for work, but if they find a suitable place, they may never want to leave!
The first impression may mean that the guests return - and, I hope, become regulars. On the other hand, a poorly coordinated evening may lead guests to never return!
Restaurant statistics:
- The main goal of revenue management from a restaurant is to regulate the capacity and consumer demand of an object in such a way as to maximize profit / income for the restaurant.
- The restaurant MUST have comfortable and adequate seats to ensure a positive experience for all customers.
- Studies have shown that customers will spend more time in the restaurant when they are listed on the stand, compared with sitting at the table.
- Customers who sit on stands that are away from the window will spend even more time. Studies show that people with more natural light are exposed, the less time they spend on food.
- People who sit on the stand, will spend an average of 56.67 dollars. People who sit at free tables will spend an average of 38.92 dollars. This means that a cabin seat will average $ 17.75 more than PERON! This is an average of 31% more income from the placement of stands compared to tables for permanent tables.
- Contrary to popular belief, only 26.16% of independent restaurants fail during the first year of operation (the belief that these statistics are much higher).
- Customers who carry a Chase Freedom® credit card have more often visited restaurants in the past two years than since the recession began.
The results ... studies show that the style and placement of the seats have a huge impact on customers deciding where they will eat ... and how much money they will spend! These factors are even more important than the quality of the actual food!
Exhibition places:
A new hobby appears in San Francisco, New York, and recently in Westport, Connecticut. Outdoor seating for snack bars on busy narrow streets has long been an obstacle for restaurant owners. Decision? Transform parking spaces into a street patio or “jump out” for guests with tables and chairs. According to an article in West View News written by Benny Benepe, “the pop-up window has become an oasis that attracts both workers and residents.” From May to mid-October, visitors and pedestrians can relax and enjoy life in the fresh air. In the cold months, the seats are stored and the street is restored to accessible parking spaces.
A couple of years ago, in Westport, Connecticut, ten parking spaces turned into outdoor spaces. In New York, the Department of Transportation (DOT) approved applications for twelve of these pop-up cafes. Cafes sit on the grounds, creating a flat surface between the sidewalks and the seats, making access to the dining area accessible. The number of parking spaces provided by cafes and restaurants is determined by the size of the object. Two restaurants in New York collaborated, and together they are six (6) feet wide by one hundred twenty-five (125) feet long platform. Both restaurants were responsible for construction costs, and since the creation of additional outdoor dining space, they noticed an increase in sales of twenty percent. Since the waiting service is not allowed, the chairs are open for public use without any obligation to purchase anything from the establishment.
To comply with the safety rules set by the DOT, the removable platform was raised to street level, and a barrier separates visitors and motorists. The restaurants used concrete planters; however, they could also install protective barriers (columns) or patio fencing. Furniture used to equip extended seating areas is bought inside each evening and must be kept for the winter. Folding tables and folding chairs are used to equip extended seats, as they are compact and lightweight, which makes it quick and easy to transport and store.
Security is a major concern among visitors, so pop-up cafes are usually located only on slow moving streets. Each application for pop-up sites is considered on a case-by-case basis to ensure that emergency routes or access points are not closed. Many institutions protect their patrons with cement planters filled with bright colors or smooth protective wings that visitors can use and enjoy additional seats without worry.
Elements of proper restaurant service:
- Invitation and proper greeting at the door - It is the responsibility of the host to welcome guests when necessary. When the host is away from the door, others must stop so that the new guests know that someone will be right with them.
- Well maintained, clean working environment - Clean, well-groomed area allows guests to feel comfortable and confident that they are in a healthy, professional and caring environment.
- Appearance - When guests see the staff neatly dressed, they automatically relax. Appearance is part of the product; Both you and the restaurant will be appreciated by him.
- Product knowledge - Each employee of your institution should be well versed in everything that you offer. Product knowledge enhances your confidence and is applicable with proper maintenance.
- salesmanship - Good craftsmanship improves customer service by offering attention to customers.
- Customer satisfaction - Be sure to check in with the table within three minutes of their service. When you check back, stay positive and specific. Try to always catch someone's eye while walking on the table.
- Teamwork and communication - If a guest needs something that you cannot get for them, find someone who can. There is no possibility for proper maintenance without communication.
- Table service - Always remember what the table looks like; silverware, dirty plates, wipe the table as needed, always touch the ashtrays and keep them clean.
- Go further and further / Reason for return - Always be attentive to the little things you can do for your guests to make yourself and your restaurant different from the rest! Be thoughtful, creative and extraordinary!
Remember: you sell two things in your restaurant; Great service And great product!
Furniture for the restaurant - indoors:
Indoor tables - There is something for everyone in the commercial space tables. Guests will be so comfortable that they will order seconds! Let patrons sit back, relax and enjoy their dining experience without worrying about a wobbly table, as the table bases are strong and durable.
Internal seats - Covered chairs in the restaurant and bar stools are classic, but modern, and are perfect for any restaurant or cafe. Guests will be grateful, as they enjoy exquisite cuisine, relaxing in beautiful places! The restaurant will truly talk about the city with an incredible choice! Choose from wooden or metal frames, available with either wooden or vinyl seats.
Plymold Booth Seating - Plymold cabs are available in a wide variety of colors, sizes and materials, making each stand extremely customizable and unique. Stands are available in wood, laminate or upholstery. The wooden cabins are made of red oak wood and are available with extra cushions for the seats. The Contour and Signature laminate cabins have a powder-coated steel frame that simplifies customization - there are 208 laminate finish options! Soft cabins are available in 295 different colors!
Restaurant furniture -Opening:
Outdoor tables - Restaurant tables are available in a large number of finishes and materials, including resin, recycled plastic, aluminum, acrylic fiberglass and molded melamine. Select a molded melamine table to fold for easy storage. Help the planet by combining a recycled plastic dining table with colorful recycled plastic dining chairs to create a bold and vibrant atmosphere. Go ahead and buy extra tables to store for those busy weekends!
Outdoor seating - With a large collection of bar heights and a dining room, the height of the seating, available in numerous textures, finishes, colors and materials, will undoubtedly find the perfect chairs and chairs for a restaurant or cafe. Choose from resin, recycled plastic, aluminum, all-season weaving, strap, and slings. Built in such a way as to withstand the elements and be supported by a commercial guarantee, you do not have to worry about storing these chairs or chairs for commercial work inside, if the weather suddenly changes - just leave them where they are!
