- Oral and written communication
- PMI Code of Ethics and Professional Conduct
- Presentation tools
- Priority / Time Management
- Tools and methods for solving problems
- Project Management Software
- Relationship Management
- Stakeholder Impact Analysis
- Orientation of messages to the target audience
- Team motivation methods
Cross knowledge and skills: the need for these skills
Each item described in a cross-list of knowledge and skills can be its own research and discipline. Many of these skills, methods, and techniques are used in everyday daily activities. Most of them are not exclusive to management. Established PMI educational providers providing PMP PDU training will incorporate these concepts.
However, understanding the spectrum of knowledge and skills required for a successful project manager helps to define the complex role of a project manager. The manager must possess many of these skills due to the political and human nature of project management in the organization.
Cross knowledge and skills: interpersonal skills
The manual is essentially concerned with the management of the human resources of the project. Without proper motivation and leadership, the project may suffer delays and setbacks. That is why many of the skills listed in cross-knowledge and skills concern the ability to interact with people.
Listed below are the skills from the list that relate to working with people and managing them:
- Active listening
- Conflict resolution
- Cultural sensitivity and diversity
- Leadership tools and techniques
- Negotiation
- Relationship Management
- Team motivation methods
Project management lacking interpersonal skills can be difficult to organize and lead a project. That is why the search for additional training in these areas is necessary for the project manager.
Cross-knowledge and skills: analytical skills
The guide presents many difficult situations. The project manager should have analytical skills that allow them to study performance reports, assess risks, and manage the interests of all major stakeholders. Examples include specialized PMI education providers who provide PMP PDU training. There are several areas in the list of cross-knowledge and skills that analyze, both numerical and political.
The following are areas from the list that relate to analytical skills:
- Data collection methods
- Decision making techniques
- Tools, methods and methods of information management
- Priority / Time Management
- Tools and methods for solving problems
- Project Management Software
- Stakeholder analysis
Cross-knowledge and skills: analytical skills
Management involves both explicit and implicit data. Obvious data analysis works like cost and time measures, skills that a project manager must have in order to evaluate project performance. Implicit data, such as stakeholder interests and political issues, are areas that, if not analyzed and managed correctly, can adversely affect a project’s performance.
