There are times when you find that your Internet connection is freezing or is very slow, and you get a message saying that you cannot connect to the Internet. There are many reasons why this may happen, for example, if your home or work has multiple computers on a network, everyone uses the same IP address through a router, or you may lose your signal, which in turn , will cause an IP network conflict, even from time to time the system may simply forget the IP and request a new one. There is an easy way to fix this without contacting your ISP. Many times you will need to reboot the modem or router, but first you will need to perform the release / update IP address.
This process for releasing / updating an IP address is actually very simple and straightforward. This is a task that even a novice can try. Just follow the steps listed below.
1) Click the "Start" button on the Windows taskbar.
2) Click Run, and you will receive a text entry box.
3) Enter to & # 39; (without quotes) in the text field and press "Enter". The command line window will now appear on the screen in the black box area.
4) To reset the current IP address, enter ipconfig / release & # 39; and press enter to delete the address.
5) Type & # 39; ipconfig / renew & # 39; and enter to get a new one or simply update your IP address.
6) Finally, turn off the computer and turn off the modem and router. Wait 30 seconds, connect the modem, then the router and restart the computer.
If this does not fix the situation, you may have a loose wire or a bad one. If you are using a router, you can try directly connecting your host computer to a modem and bypass the router, and then perform the update / release IP address function. If this works, then the router will need to be reconfigured or replaced.
If you still cannot connect after you have connected the cable directly from the modem to the computer, you will have to contact the technical support service of your provider and get help from them, as it may fail in your area. However, if there are no failures in your area, they are going to ask you if you know how to issue / update the IP address, in which case you can tell them that you have already followed this process, and also directly connect to the modem on your computer and bypassing the router.
